Accessibility at Playwise
Ensuring support should be simple, compassionate, and barrier-free.
Our Accessibility Commitment
At Playwise, we believe that everyone should be able to access the support they need, without barriers. Our mission is to provide clear, compassionate, and confidential help for people in Florida who are struggling or concerned about gambling. To do this, we are committed to making our website and digital services accessible to all users, including those with disabilities.
We are continually improving the user experience for everyone and applying the highest accessibility standards. Our efforts are guided by:
- The Americans with Disabilities Act (ADA) Title II and Title III.
- Section 504 and Section 508 of the Rehabilitation Act of 1973.
- The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
- Applicable Florida state accessibility laws and standards.
Ongoing Improvements
Accessibility is not a one-time effort. We are continually monitoring and improving our digital services to remove barriers and support everyone who visits our site. We regularly test our pages with accessibility tools and are committed to training our team to uphold accessibility standards.
Feedback & Assistance
If you experience difficulty accessing any resources or content on this site, please contact us:
Helpline (24/7): 1-833-PLAYWISE
Email: [email protected]
When reaching out, please include:
- The nature of your accessibility problem,
- The URL of the page the inaccessible content was found on,
- The preferred format in which you want to receive any materials, and
- Your contact information (email, phone or address).
We will make every reasonable effort to provide accessible content and ensure your concerns are addressed promptly.
Page Last Reviewed: September 25, 2025
